If you were with us, we would sit together and chat over tea. Since you are not, let us start by answering some general questions:

What do you do? We help people navigate social forms--with online and in person social practices that help you achieve your goals.

What does that mean? That means that we go beyond teaching people how to use tools like twitter or online communities, we also help you know when to use them, for what, and most importantly how to use them in ways that work for your audience. This can also take the form of personal coaching. It can even take the form of group facilitation so the group can work collectively and successfully.

How do you know you help me achieve success? Because so many people say so:

• "I am amazed how prolific Jean is on the web, in her relationships, with ideas and in building community. Jean combines the innate understanding of the web that you'd find in a net native with the sophistication that you'd expect in someone that knows how to navigate the complexities of community formation. If anyone is going to be at the nexus of what's next in social change online, it's her." ~ Tony
• "Jean Russell's knowledge of social media, online community, and online community networks is deep in strategy and rich in practical application." ~ Mark
  
• "We left with a new clarity about a business model that resonated with our heads, hearts, and guts. The whole affair was constructed with artistry more typical of conservatories than biz schools. Great balance of meandering and targeting, community and individual, the great cast of possible futures and next Tuesday. She thinks, she does, she shares." ~ Ethan
• "I've seen her bring clarity to situations that had been long befuddling to those involved, and I've seen her unlock the potential in people who were trying to find their way." ~Thomas
• "Jean is filled with the force of perception, connection and empathy. She gently guides and listens, watching as she builds her models. Then there is an intellectual dance that illuminates new possibilities. Her approach is uniquely hers and can generate real (pardon the expression) out of the box thinking, but thinking that happens to be grounded - clarity. Her humor and honesty make working with her a pure delight." ~Steve